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Thunderbird - the number of emails in notification and the resultant emails do not match

this interface uses pop3 When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I … (read more)

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

Asked by dmatusow 35 minutes ago

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 5 days ago

Last reply by Kevin 1 hour ago

Firefox becoming impediement for applications and accessing websites

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome)… (read more)

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

Asked by leandino 4 hours ago

Firefox always minimizes to the monitor the taskbar is on

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whi… (read more)

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whichever monitor the taskbar is on (I've done some testing to confirm it is specifically the monitor the task bar is on). Because I also run a program called max.to to separate my right monitor into different sections, this action of minimizing to, and restoring to, the wrong monitor is also resizing my Firefox window.

Is there any way, any option I've overlooked, that would get Firefox to minimize and restore to whichever monitor is is actually running on?

I've attached an image that shows, as best I can get it, the window moving over to the task bar monitor when minimizing.

Asked by nicholas.mousseau.seb 6 hours ago

Send error: Unable to save to "Send" folder.

I have moved Thunderbird from the new Microsoft Outlook and I am very happy with Thunderbird except for one thing.When sending an email I often get the error message: "y… (read more)

I have moved Thunderbird from the new Microsoft Outlook and I am very happy with Thunderbird except for one thing.When sending an email I often get the error message:

"your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-jemsym@aussiebb.com.au."

How can I correct this? I have checked the outgoing SMTP details and have changed a couple of things with AussieBroadband. the problem remains. Can you help?

Asked by jemsym 11 hours ago

Firefox allows access to some websites only once after booting computer. Second attempt to enter evokes error message

After I boot my computer, I can access any of the sites I usually use, but only once. If I then close the site and attempt to open it again (or to open any of the other … (read more)

After I boot my computer, I can access any of the sites I usually use, but only once. If I then close the site and attempt to open it again (or to open any of the other affected sites), I get the following message: " Secure Connection Failed

An error occurred during a connection to phoenixcommons.cohousing.site. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

The site shown in the error message above is the one I most ofen use, but other very common sites (e.g. Google.com) exhibit the same problem:

" Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Yeah, right. I'm supposed to contact Alphabet and inform of the problem?

In contrast, some sites (e.g. The New York Times, The Washington Post) are not affected.

I can paste affected URLs into another browser (I used Brave) and access them with no problems.

Asked by JoAnna Allen 11 hours ago

thunderbird question: removing Imap from global Inbox?

First post. I was trying to target a Thunderbird forum but I get vectored to Mozilla which seems to be more focused on Firefox. Sorry if I'm in the wrong place. First, i… (read more)

First post. I was trying to target a Thunderbird forum but I get vectored to Mozilla which seems to be more focused on Firefox. Sorry if I'm in the wrong place.

First, it was my impression that a global Inbox could be POP accts only. But my global Inbox has a POP acct and an IMAP account. I'm not sure but this might have happened when I converted one of my POP accts to IMAP. Am I wrong about this theory? Going forward, I'm going to refer to this IMAP acct as the "bad" one.

As a result, my bad IMAP acct that appears in the global Inbox has no Inbox of its own under its account. What I'm looking to do is get the bad IMAP Inbox out of the global Inbox and back into its account in my sidebar.

There's nothing wrong with my e-mail but I want to keep it that way. I have another IMAP account (aka "good") and as a result of my situation, I have to look at the bad Inbox and the good Inbox of the two IMAP accounts in different ways in the interface and it annoys me.

I've looked at the account settings. The good IMAP acct has the personal namespace "INBOX." whereas the bad IMAP acct has the personal namespace "". I've tried changing the bad personal namespace to "INBOX." as well but I also have "allow server to override these namespaces" and it won't stick. I don't understand IMAP well enough to be confident about making more changes without getting advice.

Hope this isn't too confusing.

Asked by jeglin 14 hours ago

Firefox automatically plays videos; I don't WANT that

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were… (read more)

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were discarded, and now I'm back to square one. I do not want video autoplay! Now, on to the next question: many complaints have been lodged on various 'help' pages and forums describing the same problem; my question is, in light of all of these complaints, why hasn't Firefox FIXED this problem and issued an update with the repair patches?! On my version of FF, Mac 126, all video controls in settings have disappeared. WHY? Where did they go? Not that they worked anyway because we had to muck about in about:config with various patches WHICH NO LONGER WORK ON MY MAC! Why is there not a simple ON/OFF switch, in Settings, for those of us who want the choice?! When are FF boffins going to FIX this to our satisfaction, with a WORKING, simple-selectable solution? I await a reply from a knowledgeable Firefox technician, one who preferably works on this part of the browser, please. Help me understand, or make me happy, preferably both.

Asked by trennor 15 hours ago

outgoing server smtp error

Please assist,I have 4 Email address with Thunderbird & regardsless of which email I use ti send a reply,it comes up with out going server SMTP error this all happene… (read more)

Please assist,I have 4 Email address with Thunderbird & regardsless of which email I use ti send a reply,it comes up with out going server SMTP error this all happened when I added a 4th Email address Thank you Darryl

Asked by smithassoc 17 hours ago

Last reply by smithassoc 15 hours ago

Copy/Paste not working- ASKED MANY TIMES AND ISSUE STILL PRESENT

Copy/Paste not working- ASKED MANY TIMES AND ISSUE STILL PRESENT get the same old useless answer, refresh. THAT DOES NOT WORK this platform is really past its use by da… (read more)

Copy/Paste not working- ASKED MANY TIMES AND ISSUE STILL PRESENT

get the same old useless answer, refresh. THAT DOES NOT WORK

this platform is really past its use by date, TOLD BY BANK TO AVOID AND GOV. SITES!!!

when it comes to buying a new pc I will switch out to another browser, shame a good 12 years with FF.

Asked by changeittillitbreaks 19 hours ago

save emails to several folders and sub folders. How to retrieve saved emails from master email?

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder bu… (read more)

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

Asked by weldon1 21 hours ago

I have this week problems with login into my bank (www.dnb.no) via Firefox. But I have no problems logging in with Edge og Google. I prefer using Firefox it frustrates me being unable to log in via Firefox. I get the message: BID-5000.

I hve discussede the matter with my banks IT-department, but they answer me that recently they have heard about the same problem concerning Firefox login and said that … (read more)

I hve discussede the matter with my banks IT-department, but they answer me that recently they have heard about the same problem concerning Firefox login and said that the problem have to be fixed by Mozilla/Firefox

Asked by olavaga 1 day ago

Last reply by olavaga 21 hours ago

Everything is gone!!??!!!

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find i… (read more)

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find it had been completely deleted from my phone! How did Firefox get access to my phone to remove these and to completely clear my history, bookmarks, shortcuts etc??? I never gave permission to access or to delete anything from my phone or browser!

Asked by Ciara 21 hours ago

Can't minimize browser window via double-click on Mac

I'm running the latest version of Firefox (126.0) on an iMac, OS 14.4.1. Starting a couple days ago, i was no longer to (consistently) minimize Firefox browser windows by… (read more)

I'm running the latest version of Firefox (126.0) on an iMac, OS 14.4.1. Starting a couple days ago, i was no longer to (consistently) minimize Firefox browser windows by double-clicking on the browser window title bar. I'm able to minimize the window INCONSISTENTLY and only very infrequently via double-clicking, but with no obvious pattern. This problem only occurs with Firefox. I have no problem minimizing any other browser or application windows.

My Mac OS settings are always set to "Double-click a window's title bar to minimize."

I can minimize via Command-M, but i prefer to double click. I vaguely remember this occurring on another iMac of mine some years ago, but don't remember if i found a fix, or if it went away on its own.

Thanks for any help! dan carlson Belmont, CA

Asked by dextersinister 23 hours ago

About tab crashes

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to sen… (read more)

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 1 day ago

404 Errors with Firefox 55.0 on CDN Static Resources

I am a website administrator and I have noticed a lot of 404 errors in my site's CDN access logs. The requested paths are all "/", and the user-agents are all "Mozilla/5.… (read more)

I am a website administrator and I have noticed a lot of 404 errors in my site's CDN access logs. The requested paths are all "/", and the user-agents are all "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:41.0) Gecko/20100101 Firefox/55.0". The client source IPs are distributed, and the ASNs are also diverse. The requests are made to a domain specifically used for static resources (css, js), and the referer is my main website. I suspect there might be a specific bug with Firefox/55.0. Can anyone help me confirm this?

Asked by 云启墨 1 day ago